Housekeeper – Fir Tree & Shadow Wood Apartments

 JOB PROFILE:

Responsible for the cleaning and upkeep of the common areas, the office and all units after move-out. This position is split between 2 apartment communities near downtown Colorado Springs

GENERAL PURPOSE OF POSITION:

Performs the overall housekeeping services of the apartment community. Maintain the clubhouse and office as well as to prepare vacant apartments in "sparkling clean" condition for future residents; provides the "first impression" of every future resident, therefore, this job is of the utmost importance to the property. This position is also responsible for the pristine condition of the grounds, common areas, Leasing Office, Model, Clubhouse, and Laundry Rooms in order to keep the property in top condition.

ORDINARY DUTIES: (specific duties include, but are not limited to)

1. Reports to the Service Manager and receives direction, priorities, and daily assignments.
2. Inspect daily the property from the fence, around the property, the main and secondary entrances to the property, the route and exterior foyer to the models, and the area around the property office to ensure they are neat, clean, and trash-free.
3. Maintain daily all dumpster areas to ensure that all trash is properly disposed of and that the dumpster areas are neat and clean; includes sweeping any loose trash and power washing as needed. Routinely inspects for rodents, ants, flies, and other pests in these areas and takes action to eliminate them.
4. Immediate pick up of any type of litter (which includes pet droppings) from any exterior or common area to maintain sharp appearance.
5. Life safety. Perform all work under safety procedures of the maintenance manual (i.e., protective gear such as gloves, shoes, eye shields, etc.).
6. Maintains the cleanliness of all landings, breezeways, common areas, Model, Clubhouse, amenities, some make ready units and reports improper storage of bicycles, motorcycles, etc. in these areas. May include tagging violations.
7. May be tasked with touch up paint in common areas or exterior to maintain sharp appearance.
8. When in contact with residents acknowledge all with a cheerful greeting and a helpful attitude.
9. Snow removal as needed utilizing snow blowers, shovels, salting equipment, etc.
10. Inspects for fire hazards that may appear on balconies, hallways, landings, dumpsters, etc. and alerting the office as to the violation. May include tagging the violation.
11. Monitors and reports the failure of the landscape contractor to remove grass, tree limbs, or brush cuttings, etc. or to perform other duties such as sprinkler repair or maintenance as required. Landscapers are not allowed to dump their clippings, trimmings, etc. in the site dumpster; they must remove from the property every time.
12. Frequently, power wash walkways by the office and models and pool areas. Breezeways should be on a rotation as often as needed to maintain a clean appearance.
13. Cleans parking lots including curb areas, oil spots, etc. of trash, leaves, dirt, etc. With approval, tag all vehicles that are inoperable, expired plates, flat tires, on blocks, not parked in proper spaces, etc.  It will be the Property Manager’s decision on whether to tow.
14. Make the Service Manager aware of problems throughout the property such as pool drainage areas, flooded areas, etc.
15. Maintains equipment used in the performance of this position.
16. Performs daily preventative maintenance on pool and spa to maintain proper pH balance. Keeps accurate records of chemical balances and submit them at month end to the Service Manager or Property Manager.
17. Complete education requirements for current position; take additional in-service classes both through GB University, EasyLMS, local Apartment Associations, etc. to improve mechanical skill sets.
18. Participates in shoveling snow from walks, stairs, breezeways, etc. before the office opens keeping all appropriate areas free of snow and ice. Make sure ice melt/sand is used when necessary.  May include documentation of actions on the snow removal log.
19. Perform any duties assigned by supervisor whether or not they are included in this job description.